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FAQ
Everyday Magic ships both throughout the continental United States and to most countries internationally. Please note, international orders are not eligible for free shipping for exchanges and return labels.
Every order that ships can be covered by Shipping Protection, added in your cart.
-Orders under $500: Shipping Protection is optional. Tick the box in your cart for a small fee.
-Orders of $500+: Shipping Protection is required and added automatically.
Combining orders? Combined orders keep their Shipping Protection. Just email us at support@shopeverydaymagic.com with your combine & ship request.
**please note that if you opt out of Shipping Protection, we are not responsible for lost or damaged orders!**
Shipping Protection is subject to additional terms and conditions. Please reach out if you have questions regarding coverage details.
We typically pack orders on Mondays (and sometimes Fridays). Please allow up to one week from your order date for your item(s) to ship.
We are a small business and occasionally face longer lead-times. If your order is taking longer than expected and you'd like an updated ETA, please email us at support@everydaymagic.com.
We know missing packages can be stressful and we will always do our very best to help in these circumstances. Customers are responsible for ensuring the shipping information provided is secure and accurate.
If your order had Shipping Protection and was lost in transit or arrived damaged, you can file a claim here within 14 days of delivery. All claims and claim amounts are subject to approval based on sufficient documentation and evidence.
Please note that if you opt-out of Shipping Protection in-cart, your order is not protected and is not eligible for reimbursement.
We do not offer returns or exchanges. The only exception is if there is an error in your order - in which case we will work with you to resolve this.
Please email us at support@shopeverydaymagic.com if there is a problem with your order.